Name: Liubava Ihnatko
Role at Sagoss Group:
Customer Service Agent
How long have you been with Sagoss Group?:
Six months
Previous roles/experience that led you to Sagoss Group:
Before starting work at Sagoss, I worked as an account manager in IT, where we developed new solutions for medical infrastructure. I also developed the technical documentation for one of Ukraine’s largest commercial and industrial companies.
What are the key projects/tasks you’re currently working on?:
I was entrusted with configuring the client system and the portal, which I am glad about. I am also happy to be responsible for creating user guides for our users.
What do you enjoy most about your role?:
I like that I can use my previous experience as well as learn a lot of new things. We have a wonderful opportunity to work with different attitudes, so it teaches us to be flexible, and everyone has the opportunity to contribute to the project.
Favourite thing about Sagoss Group culture:
It is a very friendly atmosphere here
Educational background:
Management Organisation bachelor
Hometown:
Kyiv, Ukraine
Hobbies and interests outside of work:
Dancing and running