Medway Case Study

Synopsis

Sagoss has completed the installation of a new ANPR based Pay on Foot parking system at the Waterside Car Park in Rochester. The project was undertaken for Medway Council.  

Challenge

Canterbury City Council saw that there were opportunities to make parking easier for customers to use and for the Council to manage.  The digital team recognized the opportunity presented by technology to implement a centralized solution for parking, meaning that it would be easier to manage parking locations from a single system and introduce more convenient ways for customers to pay.

Sagoss Solution

The Sagoss solution features; 

• Touch Screen Payment Kiosks which will accept both cashless payments including card, contactless card, Apple Pay, Google Pay and cash with coin payments with change given.  

• Medway Council branded version of the Mobon smart phone payment app.  
• IVR & SMS telephone payment. 
• High quality ANPR cameras with dual Infrared and visible spectrum number plate imaging which allows the system to select the best plate read providing a superior read rate versus conventional cameras. 
• A local server which will enable the car park to continue to operate in the event of a comms failure. 

The solution includes a parking portal (https://medwayparking.co.uk/#home) supplied by Sagoss that allows customers to register for additional services online such as; 

• Auto-Pay which allows regular customers to register their payment details and vehicle details so that parking fees are automatically charged against their account.  
• Permits – Blue badge permits and Resident free overnight parking for Electric Vehicle charging are available and customers can register and supply evidence via the portal.  Permits are completely paperless.